Employee at desk

As the summer travel season continues to ramp up, it’s likely that you’ll need to bring some new staff members up to speed on SkyTouch HOS.  We’re here to help with some quick tips for bringing on new staff in a manner that efficient AND effective. Check out those quick tips below:

1). SkyTouch University

Did you know that SkyTouch offers curated courses based on both skill level and job roles? SkyTouch University brings a streamlined learning experience to your property. By creating a SkyTouch University account for your new hire, you’re giving them access to a comprehensive online training platform that includes a wide variety of courses and modules on how to use SkyTouch Hotel OS and Rate Management.


2). Help Center

Perhaps they’ve taken their SkyTouch University courses, but have forgotten a few steps for a process? No need to worry! The Help Center was made just for that. Help guides are step-by step help articles ready when and where you need them. With simplified instructions, relevant graphics, and videos that stay on the screen while you work, these guides are great solutions for quick skill refreshers.


3). Customer Community

Can’t quite find what you’re looking for? Request access to the SkyTouch Customer Community, a self-service tool where users can open and track support cases, view knowledge articles, and stay up to date on system releases.


4). 24/7/365Technical Support

We all need a little help sometimes! Our technical support is on standby 24/7/365. We recommend having their contact information readily available for your staff (855) 749-3530.

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