Frontier

“I won’t fly with them.” 10 months after COVID-19 first upended air travel, Frontier Airlines still the focus of ire

Five months ago, Colorado Attorney General Phil Weiser put one of the state’s most recognizable companies on blast.

In a letter to then U.S. Secretary of Transportation Elaine Chao on Sept. 1, Weiser urged an investigation into Frontier Airlines‘ flight change policies and customer service practices during the COVID-19 pandemic and pushed for fines if misconduct was confirmed.

Weiser said his office had received more than 100 complaints about Frontier from people in 30 states, including Colorado, since the COVID-19 pandemic began upending American life and shredding flight schedules in March. Flash forward to late January. Pete Buttigieg

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