4 Big Reasons Hotel Guests Never Come Back • WebRezPro

If you google “hotel horror stories,” three things will occur to you. One, that bed bugs,…

These are the Different Types of Guests | And the Worst Hotel Guests

Kudos to all hoteliers around the globe for surviving yet another day of dealing with different…

How to give your guests their most memorable stay & exceed guest expectations

It’s one thing to meet customer expectations, and quite another to exceed them. Guest satisfaction is…

3 Ways to Simplify Payments for Your Hotel & Your Guests – stayntouch

3. Combat Data Breaches & Automate Fraud Detection  Online booking and shopping have increased dramatically in…

Five Ways to Let Guests Know They Can Message Your Hotel

Guest messaging is designed to answer a need from hotel guests for quick, personalized, and convenient…

5 Hotel Websites That Are Inspiring Guests to Book

The majority of independent properties are losing out on a lot of business for one very…

7 Ways to Win Your Guests’ Loyalty – stayntouch

…And while you’re at it, streamline everything else too.  Hospitality means making it as easy as…

How to optimize your customer journey for mobile-connected guests

Travelers everywhere expect their online experiences to be as frictionless on mobile as they are on…

Top 20 hotel services to offer to your guests

This post is also available in: Français What services should you have in your hotel? To…

Hotel Worker ‘Averted Disaster’ Finding Loaded Rifle And Scope In Guest’s Room Overlooking Ohio Street Beach; Keegan Casteel Faces Weapons Charges

CHICAGO (CBS) — A worker at a prominent Gold Coast hotel “averted disaster” on the Fourth…