Moving on up – Hotel and Catering Review
The Westin’s new GM, Joanne Dillon, is back in a five star environment and it suits her How’s the new role going so far?It’s great. The Westin is an amazing…
Interview questions and answers in the hotel industry
The best hotel interview questions will provide an opportunity for both parties to get what they need, but how do you as a recruiter know what to ask? Are there…
Hotel lighting reimagined by Gabriel Scott • Hotel Designs
The six designers have reinterpreted the studio’s most iconic fixture, the Welles Chandelier. The six fixtures, first showcased at Milan Design Week 2022, have now been formalised into six capsule…
Hotel Technology Trends To Look Out For
In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. Irrespective of whether your hotel chooses to…
How to succeed as a hotel revenue manager
Few roles in the hotel industry have evolved as quickly as the revenue manager.Powered by technological advances, the rapid sharing of knowledge and online training, the discipline is synonymous with…
How to Stay Safe While Traveling Alone (or in a Group) – The 5 Star Luxury Hotel Community
Travel can be an exhilarating and eye-opening experience. It is easy to get caught up in the adventure, but be mindful of travel safety and security considerations while abroad. Whether…
Naumi arrives in Wellington, New Zealand • Hotel Designs
Naumi Wellington is a new 62-key hotel arrival that shelters generous oversized rooms, which are more studio apartment than hotel guestroom, ensuring the most comfortable stay with an irrepressible design…
A full guide to hotel market segmentation
Some differences between hotel guests are obvious, and others are as small as their booking channel preferences or tendency to spend additional money on-site. Careful market segmentation in the hotel…
Duties and responsibilities of a hotel night auditor
No matter the circumstances, some tasks in a hotel have to be done daily to keep operations smooth and the business on track. The role of the night auditor fits…
Everything you need to know about hotel star ratings
Hotel star rating systems can sometimes seem confusing or arbitrary. But they are traditionally relied upon by guests looking to make the best accommodation choices. Here’s everything you need to…